Incoming Tour Manager

Conditions of Work: Full time

Working Hours:

Monday to Friday from 10:00 – 19:00, Saturday 11:00-16:00

Trial Period: 3 months
Salary: Fixed salary + 10% Gross commission

Planning, developing and delivering MICE projects and upscale FIT programs from international markets on the territory of Azerbaijan, offering the full range of high standard solutions, Sales of outgoing MICE/FIT programs to Azerbaijan.

Main Duties

• Building, maintaining and continual development of relationships with suppliers (hotels, transportation companies, guides, restaurants, venues etc.), negotiating best prices and deals, setting up credit agreements, raising purchase orders
• Contracting with the suppliers for leisure and MICE products
• Review, research and optimize the existing products as well as create new products of the company
• Review costs of sales and net prices to ensure rate competitiveness in the market and maximize profit to the company
• For each event/request, implements, and evaluates organization to effectively accomplish the goals and objectives of the client; manages professional/technical and support staff on both a professional and administrative basis
• Managing the project during the preparation phase of a project and on-site, leads the project
• Day to Day project management including all the operational tools properly
• Responsible for the logistics part (timeline, operational planning, quality, budget, resources)
• Participating in event debriefings, gather client feedback and market intelligence
• Reporting to the General Director regarding project and event objectives, budgets, resource planning
• Ensuring the profitability of the events and projects organized, managing and verifying all income and expenditure
• Maintaining good internal communication within the event / project teams
• Managing confirmed projects from A to Z
• Maintaining enthusiasm and professional standards within event/project team
• Weekly report on the project and sales activities to the General Director

Skills Required

• A minimum of 1 year’ experience in the travel industry
• Experience in planning, developing and delivering events and upscale FIT programmes
• A proven track record of delivering small- and large scale projects in a service environment
• Good knowledge of the destination – hotels and venues
• Leadership skills
• Good written and verbal communication – English, Russian
• Mature and able to interact confidently with senior management
• Ability to make decisions and to prioritize tasks, and to remain calm under stress
• Problem solving skills
• Ability to work both autonomously and as part of a team
• Excellent inter-personal skills
• Ability to motivate and coach people
• Experience with management and operating of budgets / financial control
• Responsible
• Excellent personal presentation
• Fluency in Russian and English, additional languages strongly desired
• Good knowledge of computerized systems including word processing, spreadsheets, presentation packages and databases, preferably Word, Excel, PowerPoint

E-mail: office@travelcase.az